Can you pay with a credit card?
Yes! The Stripers ONLY accept credit/debit card for parking payment.
Where can I drop someone off?
Enter at Technology Center Pkwy. Stay in left lane to turn at Braves Ave. After drop off, exit back on Hwy 20 via Permit Entrance.
How late can I leave my car at Coolray Field after a game?
The Lots remain open for one hour after each ballpark event. There is no overnight parking. Violators will be towed at the owner's expense.
How early do the parking lots open before a game?
Unless advertised differently, all lots open two hours before first pitch.
Is tailgating permitted?
Tailgating is allowed; however open flame cooking is restricted and fans can only take up parking spaces they paid for
Where do Buses park?
Bus parking is available directly adjacent to the stadium for $20.00 (plus taxes & fees). ALL buses are to enter at light off Buford/HWY 20 to gain access to this area.
What happens if it rains?
If it is raining before the game... First, it is helpful to keep in mind there are many instances when it may be raining in some parts of Gwinnett but it may not be raining at the ballpark. If it is raining at the ballpark before the start of a game, the Stripers tarp crew is hard at work protecting the field against the elements. Because of this, if the rain stops before the game's scheduled start time the game will continue as planned. If the rain continues into the scheduled game time, Stripers management will invoke a rain delay. If it begins to rain during the game, the Stripers tarp crew will quickly cover the infield with a large tarp. At that time, game officials will work with local weather outlets to ascertain the immediate weather outlook. If game officials feel that the inclement weather will pass, a rain delay is put into effect. If game officials feel that the inclement weather will not pass in a reasonable amount of time, an official rainout is announced.
Rainout Ticket Policy Parking is non-refundable in all rain cases. In the event 5 innings of a game are not completed, except when the home team is in the lead at the end of 4-1/2 innings, your game ticket will be good for any regular season game and may be exchanged at the Gwinnett Stripers box office for a ticket of equal or lesser value subject to availability. No refunds, no exchanges of expired tickets, except as above. No exchanges will be made for complimentary tickets. There are no rain check privileges associated with the second game of a doubleheader. If you are scheduled for a group outing at a Gwinnett Stripers game and less than five (5) innings (4 & 1/2 if the Stripers are ahead) are played, you have three options: (1) Call the Gwinnett Stripers Ticket Office to reschedule your group outing for any future regular season game. Group tickets must be exchanged at the Gwinnett Stripers Ticket Office at least two days prior to the future game you wish to attend and will be exchanged for tickets of equal or lesser value. No refunds will be given and tickets may not be upgraded. (2) Group members may retain their tickets and exchange them individually for a future regular season game in accordance with the Individual Ticket policy outlined above. (3) Tickets can be donated to the Gwinnett Stripers Community Relations Department to be distributed to local charitable youth organizations on your behalf. Note: If a game is called due to inclement weather or other circumstances after five innings have been played, a game is considered "official." In this case, there will be no ticket exchanges.
When should we arrive at the ballpark?
Traffic on Buford Dr/HWY 20 can be difficult at times. The Stripers have taken several steps to reduce the time to enter and exit the lots, but cannot control the traffic outside of the park. We recommend that fans plan to arrive no less than one hour before first pitch.
Who should I call about complaints, comments, or suggestions?
The Gwinnett Stripers can be reached through the stadium's main number at 678-277-0300. Your calls will be returned as soon as possible.