Title: Group Sales Intern
Organization: Toledo Mud Hens Baseball Club & Toledo Walleye Hockey Club
Department: Ticket Sales
Reports to: Group Sales Department
The Toledo Mud Hens and Toledo Walleye are seeking a dynamic, self-starter who would be responsible for actively selling group tickets. Working for both organizations will give you a unique opportunity to build a close relationship with the Director of Ticket Sales and Sales Representatives within the organization. Team members will have the opportunity to build relationships with current and potential clientele.
All members of the Ticket Sales staff are properly trained by senior reps, managers, and outside sources to help employee succeed.
Functions:
Assist Group Sales team with reserving affinity groups for both Toledo Mud Hens and Toledo Walleye games including but not limited to:
- BSA Groups
- Girl Scouts
- Non-Profit Organizations
- Senior Day Groups
- School Education Days
- Summer Camp Days
- Youth Sports Teams
Tasks will include:
- Establishes and maintains strong relationships with all group contacts through assisting with renewals and servicing accounts.
- Works with the group sales department to cultivate new sales leads and maximize revenue.
- Follows up regularly with group leaders to assist with their questions and to confirm final reservation.
- Finalize Group reservations, sends invoices and place tickets for booked groups.
- Communicate with group leaders to ensure fulfillment and customer satisfaction.
- Interact with other staff members to help ensure a positive and successful season.
- Perform other responsibilities and duties as assigned.
Characteristics/Qualifications:
- A Group Sales Intern should be self-motivated.
- It is necessary to have good people, planning and organizational skills.
- There is daily interaction with current and potential clients.
- He/she should be creative, driven and possess the ability to work with others and accept various tasks.
- This individual would be open to feedback provided by directors and peers and displays a coachable attitude.
- He/she must display Strong customer service, communication, time management and organizational skills.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.